Privacy Policy

Last updated: June 18, 2026

Get Leads Calling ("Get Leads Calling," "we," "our," or "us") provides software, reporting, campaign connection tooling, inquiry management, and related support for service businesses. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, use our services, submit a form, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact and Business Information

We may collect your name, business name, email address, phone number, website, service area, industry, business address, and other information you provide when you contact us, request information, or become a client.

Notification and Communication Data

If we provide notification services, we may collect information related to missed calls, website form submissions, chat messages, and other communications directed to subscribed businesses. This may include names, phone numbers, email addresses, service requests, call metadata, message content, and related details.

Website and Analytics Information

We may collect information about how visitors use our website, including IP address, browser type, device type, pages visited, referring URLs, approximate location, and interactions with our website. We may use cookies, analytics tools, and similar technologies to understand website performance and improve our services.

2. How We Use Information

We may use collected information to:

• Provide Google Ads, Local Services Ads, Search Console, and Google Analytics connection, reporting, and inquiry management
• Send email alerts and optional SMS notifications to subscribed users who opt in
• Track missed-call activity, website form submissions, and account activity
• Connect client systems such as CRM, scheduling, and field service platforms
• Communicate with you about services, support, billing, and account updates
• Improve our website, services, processes, and customer experience
• Detect, prevent, and address fraud, abuse, technical issues, or security concerns
• Comply with applicable laws, regulations, and contractual obligations

3. How We Share Information

We may share information with:

• Authorized Get Leads Calling team members who need access to provide services
• Service providers and vendors who help us operate our business, website, analytics, hosting, or communication systems
• The subscribed business that owns the account
• Legal, regulatory, or government authorities when required by law
• Successors or assigns in connection with a merger, acquisition, financing, reorganization, or sale of assets

We require service providers to use information only for the services they provide to us and to protect it appropriately.

4. Data Storage and Security

We use reasonable technical, administrative, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, account permissions, secure systems, and limited employee or contractor access.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect the information we handle.

5. Data Retention

We retain information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

6. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information.

To make a request, contact us at: letsgo@getleadscalling.com

7. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies on our website to understand website activity and visitor behavior, improve our website experience, and maintain session state and authentication.

Cookie Consent

When you first visit our website, we display a cookie consent notice that allows you to accept or decline non-essential cookies. Essential cookies are set automatically. You can change your cookie preferences at any time through your browser settings.

8. SMS and Mobile Information

If you provide your mobile phone number and expressly check the box to consent to receive SMS messages from Get Leads Calling, we will use your number only to send account notifications and customer care messages related to your Get Leads Calling service, such as missed-call alerts, website message notifications, support updates, and account-related notifications.

Key details about our SMS program:

• Consent: SMS consent is obtained through an unchecked checkbox that you must actively check to opt in. Consent is not a condition of purchase.
• Default notification method: Email is the default. SMS is optional and only sent to business users who explicitly opt in.
• Message frequency: Message frequency may vary based on your account activity and settings.
• Cost: Message and data rates may apply.
• Opt-out: You can reply STOP at any time to opt out of SMS messages. You can reply HELP for help or contact support at letsgo@getleadscalling.com.
• No sharing or selling: No mobile information, SMS opt-in data, or consent status will be sold or shared with third parties or affiliates for promotional or marketing purposes.
• Service providers: We may share mobile information only with service providers that support delivery of the messaging services you requested (e.g., SMS gateway providers). These providers are contractually prohibited from using your information for any other purpose.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt Out of Sale/Share

We do not sell personal information and have not sold personal information in the preceding 12 months. We do not share personal information for cross-context behavioral advertising.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Exercise Your Rights

To exercise your CCPA/CPRA rights, submit a request to letsgo@getleadscalling.com with the subject line "CCPA Request." We will verify your identity using information we have on file.

We aim to respond to verifiable consumer requests within 45 days.

11. Google API Data

If you authorize Get Leads Calling to connect to your Google account, we may access Google data through the following OAuth scopes depending on your plan:

• https://www.googleapis.com/auth/adwords — Google Ads and Local Services Ads campaign and inquiry data for advertising management and reporting.
• https://www.googleapis.com/auth/webmasters.readonly — Read-only access to Google Search Console for SEO and website performance reporting.
• https://www.googleapis.com/auth/analytics.readonly — Read-only access to Google Analytics 4 for website traffic and conversion reporting.

We use Google API data only to provide the services you request or authorize. We do not sell Google user data. We do not use Google user data for unrelated advertising, retargeting, personalized advertising, data brokerage, or any purpose other than providing Get Leads Calling services for your connected account. Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

You may revoke access at any time through your Google Account third-party app permissions or by contacting us.

12. Third-Party Websites and Services

Our website and services may link to or integrate with third-party platforms. We are not responsible for the privacy practices of third-party services. Please review their privacy policies.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us at:

Get Leads Calling
Email: letsgo@getleadscalling.com
Phone: 805-390-8768
Website: https://www.getleadscalling.com